Terms & Conditions

By using this website you agree to comply with and be bound by the following terms & conditions of use, which together with our privacy policy govern Charmouth Heritage Coast Centre relationship with you in relation to this website.

The term “us” “our” or “we” refers to the owner of the website which is Charmouth Heritage Coast Centre. The term “you” refers to the user or viewer of our website.

We may change these Terms and Conditions and any Additional Terms and Conditions at any time. It is your responsibility to check these Web Conditions in case there are any changes. If you access and use the Site after we have made a change to these Terms and Conditions You shall be treated as having accepted the change.

Liability

We aim to make sure that the information available on this website is accurate, but we disclaim any warranty or representation, express or implied about its accuracy, completeness, or appropriateness for a particular purpose. Thus you assume full responsibility for using the information at this website, and you understand that in no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.
All sales are covered by the laws of England and Wales and the exclusive jurisdiction of England and Wales.

Copyright

These pages, unless otherwise stated, are copyright protected under national laws and international treaties worldwide. All rights reserved.

Added Value Tax

Charmouth Heritage Coast Centre is registered in the UK for VAT. All prices and shipping for purchases made in the UK and EU are subject to VAT at the prevailing rate, currently 20%, a VAT invoice is available on request.

External Links

This website links to external websites, which will open in a new browser window. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by us of any linked site, its operator or its content. We cannot guarantee that these links will work all of the time and we have no control over availability of the linked pages. We do not accept any responsibility arising from reliance on any such information and, in using this website, you agree that Charmouth Heritage Coast Centre nor any of its associated organisations are responsible for any warranty or representation, express or implied, completeness or appropriateness for a particular purpose of any information accessed.

Although we have no objection to you using material on this site for personal or educational use or private research, we do not authorise your use of any material for commercial purposes unless you have permission in writing from Charmouth Heritage Coast Centre.

You must not link to the site for commercial purposes without our written agreement.

We do not represent or warrant that access to our website or any part of it will be uninterrupted, reliable or fault free. We reserve the right to remove, alter, make changes and corrections to any part of the content of this website at any time without notice.

Complaints

If you have a complaint about the site or this agreement please contact us.

Virus Protection

Whilst we make every effort to check material hosted on this website, it is always wise to run an anti-virus program on all material downloaded from the Internet. We cannot accept responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.
Your use of this website and any dispute arising out of such use is governed by the laws of England.

Delivery, Returns & Refunds Policy

As a small venture run by our charity volunteers, we endeavour to send out all items by Royal Mail second class, on Mondays and Thursdays to UK mainland only. Delivery can therefore take up to a week. We will endeavour to get your items to you as soon as possible. Where possible we try to re-use packaging to send out our items, in a bid to reduce waste.

We hope that you enjoy your purchase.

However, if you have changed your mind you can return the item to us in its original, unused condition within 30 days of receiving it and we will refund the original price and our delivery charge. Please note that unless the item is faulty (see below), you will have to cover the cost of returning the item. You should enclose details including your reason for returning the item, your name, address, contact email/phone number, order number and date of purchase. Please arrange for secure delivery to ensure the item reaches us. You can also return items in person but please phone first to ensure we are open on 01297 560772. This 30 day policy is in addition to and does not affect your statutory rights.

Returns address:
Charmouth Heritage Coast Centre (online return)
Lower Sea Lane
Charmouth
Dorset
DT6 6LL

If the item is damaged, defective or is incorrect when it arrives please email us in the first instance with your details and a summary of the fault to info@charmouth.org and we will contact you to discuss and make suitable arrangements. If it is necessary to return a faulty or incorrect item, we will meet the cost.

We will notify you when we receive your returned item. Refunds processed online can take up to 14 days to appear in your account. If you have any queries, please do not hesitate to discuss them with us.